Every business needs telephone sets and telephone lines. Simply stated, we provide and service business telephone systems.
We sell only Toshiba Telecommunication Systems products and NEC products. As an authorized dealer of Toshiba and NEC channel reseller, we undergo continuing education and technical training to provide the best customer experience.
Many businesses have several offices, stores or branches. Others have staff, sales persons, or field workers outside the office who need to be connected. Our VoIP (voice over internet protocol) solutions include connecting multiple locations and having business system “extensions” in home offices, lake houses or vacation condos.
Our pricing is consistent with the quality of the product. Remember the old adage, “you get what you pay for.” Our pricing is very competitive for this geographic area.
If you're paying monthly subscription fees for an off-premise voice messaging service, those payments will cease if your phone system has a built-in voice mail/auto attendant component. We encourage our customers to have a warm human being answering incoming calls. When that is not possible, we'll program your voice mail / auto attendant to serve your needs.
At one time we contracted to as many as thirty-five national companies to work in their local stores. Being careful not to detract from our own customers' needs, we now examine each national request individually. If we're not offered reasonable, on-time pay rates and acceptable work conditions, we'll pass!
Not any one telephone system “does everything.” Beware of anyone who tells you otherwise! For special applications, we have access to many third party manufacturers.
We believe that proper instruction is necessary to fully enjoy a new telephone system. We offer training that goes beyond user manuals. Customers are asked to assign a “system administrator”. We train this person to handle simple user problems. A well-trained staff means less of a headache to administrators and fewer unnecessary call-backs to us!
NO! We're good at what we do because we work only with telephone equipment. We work with our customer's choice of service providers to ensure proper operation of the telephone system.
We have the ability to program, relocate and repair a variety of systems. A system's age, condition, availability of parts and manufacturer's support are studied carefully to determine if a technician is allowed to go on site. We occasionally have to decline service on systems that are obscure or out-of-production.
Typically we do not provide service for residences. The exceptions are home-based business offices and service work for property management companies.